Privacy Policy

Privacy Policy

Draft — review with counsel (CCPA/CPRA thresholds).

We collect what we need to run cleanings: name, contact details, address and home details, entry instructions, payment token (cards are stored by our processor, Stripe, never by us), booking history, ratings and messages. Cleaners additionally provide identity, background-check consent and payout details.

We use this data to match and perform bookings, process payments, send service texts/emails, improve quality and prevent fraud. We do not sell personal information. We share it only with the Cleaner assigned to your job (name, address, instructions), our processors (payments, SMS, email, background checks, accounting) and when required by law.

You can access, correct or delete your data from your account or by emailing hello@cleaning.oneintegration.com. California residents have additional rights under the CCPA. We keep booking records as required for tax and dispute purposes.

Cookies: we use first-party cookies for sign-in and analytics tags (Google Analytics, Meta Pixel) when configured.